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ServiceRecord
We are not a claims company

You served. Now make the paperwork serve you.

Paste your VA letter. You get what was decided, every deadline, and the exact sentence in your letter that says so. The decode is free, every time. There is no account to open.

Your letter is read once and discarded, so there is nothing to store.

Rating decision · decoded

Illustrative
Critical

One year to request a review

Cited: “one year from the date of this letter”. Exact date not printed; confirm with the VA.

Granted

Migraines, 30%, effective Jun 3 2025

Cited: “30 percent … effective June 3, 2025”

Denied

Right knee, no link to service shown

Cited: “does not establish a relationship to service”

Every line quotes your letter. Where the letter is silent, the decode says so.

Free for every letter, every time
No account to open
Every finding quotes your letter
Never a cut of your benefits

From official-ese to plain English

VA writes its letters for the record. You get the same letter back as a calm, cited decode, every line pointing at the words on your page.

What the VA sent

Synthetic sample

This letter informs you of our decision on your claim received May 1, 2025. Service connection for migraine headaches is GRANTED with an evaluation of 30 percent effective June 3, 2025. Service connection for right knee strain is DENIED because the evidence does not establish a relationship to an in-service event. If you disagree, you may select a review option within one year of the date of this letter…

Rating decision · decoded

Illustrative
Critical

One year to request a review

Cited: “one year from the date of this letter”. Exact date not printed; confirm with the VA.

Granted

Migraines, 30%, effective Jun 3 2025

Cited: “30 percent … effective June 3, 2025”

Denied

Right knee, no link to service shown

Cited: “does not establish a relationship to service”

Every line quotes your letter. Where the letter is silent, the decode says so.

Five Kinds of Letter

Rating decisions, exam notices, review options, debt letters and DIC decisions, each decoded with a citation into your own letter.

Rating decision letters

rating

What was granted, denied or deferred, the percentage, the effective date and the Reasons for Decision, in plain words.

C&P exam notices

exam notice

Who is scheduling, what the exam covers, what happens if you miss it and how to reschedule, as the notice prints it.

Decision review options

3 AMA lanes

Higher-Level Review, Supplemental Claim and Board Appeal explained side by side, with the deadline as printed. The lane stays your choice.

Debt & overpayment letters

overpayment

What VA says you owe and why, your dispute and waiver rights as printed, and the windows that pause collection.

Dependency & DIC decisions

survivor / DIC

Dependent changes, survivor benefit decisions, what was found, and the same one-year review rights.

The Claim File Timeline

several letters

Decode several letters in one sitting and see every decision, effective date and live deadline on one screen, ready to print as a one-pager. It lives in this tab and closes with it.

How it works

1

Paste or Upload

Paste the letter text, or upload a PDF or a phone photo. It is read once, in memory.

2

Read the Decode

What was decided, the findings ranked by severity and every deadline found, each with the exact quote and its place in your letter.

3

Know Your Next Move

Each option explained side by side, when to bring in a person, and free accredited help listed on the same page.

We are not a claims company

Unaccredited “consultants” charge veterans a percentage of back pay, or five to six times the monthly increase, for help that accredited representatives give free or under VA-regulated fees. ServiceRecord was built to be the opposite of that, on purpose.

Never a Cut of Your Benefits

Your back pay is yours. The analysis is free, and the one thing for sale is a $25 worksheet. Nobody here touches, estimates or takes a share of what you are owed.

One Flat Fee, Once

Every decode is free and identical for everyone. If you want the organized Prep Pack to bring to a representative, it costs $25 one time, with no subscription and no retainer.

Free Help on Every Result

Every analysis ends with where real human help lives: DAV, VFW and the American Legion, your county veterans service officer, and VA's own accreditation search. None of them pays us.

Know the Warning Signs

Percentage fees. Guaranteed increases. A request for your VA.gov login. A name missing from VA's accreditation search. A charge for an initial claim, which federal law prohibits for everyone. Check VA's accreditation search.

Check every line against your letter

Every Finding Quotes Your Letter

Each finding carries the exact fragment and names the section it came from. If the letter does not say it, the decode does not either.

Not Stated Means Not Stated

If your document leaves out a date or an amount, the decode says so and names the office that can confirm it. No made-up number, ever.

Read Once, Then Gone

No document storage, no account, no training on your data. The session timeline lives in your tab and closes with it.

Independence in Writing

No money from the VA, from claims companies or from anyone we refer you to. The charter is public on the About page.

Honest pricing

The analysis is free for everyone. Paying buys an organized worksheet, and the answer stays the same.

Free

every decode, for everyone, always

  • Plain-language decode of any supported letter
  • Findings ranked by severity, every deadline found
  • Citations into your own document
  • Multi-letter Claim File Timeline and print one-pager
  • Free accredited help listed on every result

$25 flat

Decision Review Prep Pack, once, no subscription

  • The letter's statements, point by point, with locations
  • Evidence the letter says was considered
  • Gap list of what the letter says was missing
  • Organized brief to bring to an accredited rep or VSO

It prepares you for help; it is not the help. It never drafts the appeal, and the free analysis above it is identical either way.

Fair questions

Is the free decode the full analysis?

Yes. Free and paying users get the identical analysis: the same findings, the same deadlines, the same citations. The $25 Prep Pack is an organized worksheet built from that analysis. Money never changes what the tool tells you.

What happens to my documents?

They are read once, analyzed in memory and discarded. Nothing is stored, sold or used to train anything. Your session timeline lives only in your browser tab and disappears when you close it.

Will you tell me which review lane to pick?

No, on purpose. Lane choice turns on your evidence, your denial reason and timing, and that judgment is what VA-accredited representatives are trained and authorized to make. VSO help is free. The decode explains each lane side by side and lists accredited help on every result.

Can you estimate my back pay or predict my rating?

No. An estimate built on one letter's partial data produces a confident wrong number, which is how claims companies sell. The VA at 800-827-1000 or your accredited representative can compute entitlement from your full award history.

Are you affiliated with the VA or any claims company?

No. We take no money from the VA, from claims companies or from anyone we list as a referral. The flat $25 Prep Pack is the only revenue.

Is this legal advice?

No. ServiceRecord explains what your documents say. We are not a law firm and not accredited representatives, and the decode tells you plainly when your situation needs one.

The letter already happened. Understanding it shouldn't cost you.

Decode your VA letter now, free and cited, and find the free human help on the same page.

Hear when we add letter types

Opt-in only. Your email is the one thing we keep, and your documents never are.